FAQ常見問題

產品常見問題

關於iroha stick產品的常見問題

• How are the iroha stick and iroha mini different?

  While both the iroha stick and the iroha mini are waterproof and easily portable, the iroha mini is a single-button, single-speed vibrator with a solid body.
  The iroha stick features a dial to control the strength of vibration, a new silicone tip that is soft and dust-repellant, and a cap to make portability a breeze.

• Do I need to buy batteries for the iroha stick?

  The iroha stick runs on 1 AAA battery.
  ※ A tester battery is included, to check if product functions properly at purchase.
  ■ Running Time: Approx. 5 Hrs at max strength.

• Can I use the iroha stick in the bath?

  The iroha stick is waterproof up to 50cm (19.5″). Please do not expose to strong water currents or depths over 50cm.

• How do I turn the product on?

  Upon purchase, an insulation sheet will be blocking the circuit inside the Battery Cover; please remove this sheet.
  Once this is removed, replace the Battery Cover and turn the Power Dial clockwise to turn on.

• Can I control the vibration strength of the iroha stick?

  Once the Power Dial is in the ON position, turning the dial further clockwise will make the vibration stronger.
  Turning the Power Dial anticlockwise towards the OFF position will make the vibration weaker. Turn the Power Dial all the way anticlockwise to turn the product OFF.

• How many vibration modes does the iroha stick have?

  The iroha stick has one continuous vibration mode. You can change the strength of vibration with the Power Dial.

• How hygienic is the iroha stick?

  The iroha stick is waterproof, meaning you can clean it easily with water. Please clean before and after every use and store in a hygienic place.

• I've just purchased the item, but it seems to have broken.

  We offer a warranty on the iroha stick, please contact us here for defect inquiries.

• How should I dispose of the product?

  Please contact your local authorities regarding disposal of electronic items and batteries.

• Can I wash the iroha stick with soap?

  Please wash the iroha stick with cold or tepid water. If you wish to use soap, please ensure the soap is a mild, neutral soap.
  (Caution)
  ※ Do not remove Battery Cap when washing. If waterproof packing is dirty, please ensure not to get the electronic components wet, by cleaning with a dry cloth.
  ※ Do not boil or leave product submerged for extended periods of time.
  ※ Do not wash with alcoholic or acidic substances, as this may lead to product deformation.

• Can I use the product with lubricants, lotions or oils?

  Please use ONLY water-based lubricants with the iroha stick.
  (Caution)
  ※ Do not use with silicone-based lubricants, massage oils, or other oils such as baby oils. This could lead to product damage, discoloration or deformation of product.

• I lost my User Manual.

  You can download all of our user manuals at our User Manuals Page below:
  User Manuals Page

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